Privacy Policy
Effective Date: June 9, 2026
Welcome to DairyPro. We value your privacy and are committed to protecting the data you entrust to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our web application, mobile interfaces, and related farm management services.
1. Information We Collect
To provide a comprehensive Dairy Herd Management System, we process both personal and operational farm data.
A. Personal Information You ProvideAccount Credentials: Name, email address, phone number, password, and farm profiles created during registration. Billing & Financial Data: Information required to process subscriptions, specifically transactions processed securely via integration systems like Safaricom's M-Pesa Daraja API.
B. Farm Operational DataTo power our analytics, the platform stores and manages livestock metrics including herd registry & genetics, daily/shift milk yield logs, historical production trends, veterinary records, treatment logs, and breeding intelligence.
C. Technical & Usage DataLog Data: IP addresses, browser types, device identifiers (desktop or mobile), operating systems, and page response timelines. Infrastructure Metrics: System logs to monitor runtime performance and cloud resource usage.
2. How We Use Your Information
We utilize the gathered information for the following core purposes:
- Core Services: Maintaining your herd registry, tracking milk production trends, and scheduling health alerts.
- Analytics & Business Intelligence: Compiling multi-period analysis reports and identifying yield optimization opportunities.
- Subscription & Payment Processing: Managing account tiers, tracking transaction histories, and validating active software subscriptions.
- System Improvements: Monitoring system stability, resolving infrastructure bottlenecks, and securing backend API frameworks.
3. Data Sharing and Disclosure
We respect your ownership of your farm data. We only share information under the following strict scenarios:
- Third-Party Service Providers: We securely exchange data with trusted infrastructure vendors essential to running our platform (such as cloud hosting providers and telecommunications payment networks like M-Pesa).
- Legal Obligations: We may disclose details if strictly required by applicable law, regulatory mandates, or validated governmental requests.
- Corporate Transitions: If DairyPro undergoes a merger, acquisition, or sale of assets, user data may be transferred as part of that structural transition.
4. Data Security and Access Control
We implement enterprise-grade security protocols to protect your operational assets:
- Role-Based Access Control (RBAC): Your data is isolated. Only authorized team members assigned to your specific farm account can view or alter farm records based on predefined permission tiers.
- Encryption: Data is encrypted in transit using industry-standard TLS protocols and safeguarded at rest within secure cloud environments.
- Infrastructure Management: We constantly monitor hosting metrics and runtime parameters to preemptively patch security vulnerabilities and prevent unauthorized resource leaks.
5. Your Rights and Choices
Depending on your operating location, you hold specific rights regarding your personal information:
- Access & Export: You may request an export of your personal profile details or complete farm operational history.
- Correction: You can update inaccurate profile settings or correct incorrectly logged livestock metrics via your management dashboard.
- Deletion: You may request the absolute erasure of your user account and linked farm profiles, subject to satisfying outstanding billing or legal data retention compliance frameworks.
6. Retention of Data
We retain your personal and operational data for as long as your application account remains active or as required to fulfill the service delivery outlined in this policy. If you terminate your subscription, data is permanently expunged or anonymized within standard technical cycles, unless legal or regulatory compliance mandates broader archive periods.
7. Changes to This Privacy Policy
We reserve the right to modify or replace this Privacy Policy at any time. If significant revisions are introduced, we will alert you via an in-app notice, email update, or prominent banner before the changes take formal effect. Your continuous interaction with the platform following an update implies consent to the revised terms.
8. Contact Us
If you have questions, data protection requests, or compliance inquiries regarding this policy, please reach out to our team: